PulseForge

At PulseForge, we are committed to helping you achieve your fitness goals with high-quality facilities and services. If you need to cancel or are unsatisfied with your membership or service, our refund policy is as follows: Membership Cancellation: If you cancel your membership within 14 days of signing up and have not used the gym more than once, you are eligible for a full refund. If you cancel your membership after 14 days, refunds will not be issued, but your membership will remain active until the end of the current billing period. Long-term memberships (3, 6, or 12 months) can be paused or transferred, but are not refundable after the first 14 days. Class & Personal Training Cancellations: Cancellations made 24 hours or more in advance are eligible for a full refund or rescheduling. Cancellations made less than 24 hours before the scheduled class or session are not eligible for a refund. Dissatisfaction with Services: If you are not satisfied with a specific class, personal training session, or other paid service, please contact us within 3 days of the session. We will assess your concern and may offer a refund, reschedule, or credit depending on the situation. We value your health, time, and commitment, and we’re here to support you. If you have any questions about this policy, please contact our front desk or customer service team. Thank you for being a part of PulseForge!